General Advice

Rule No. 1: If in doubt, take it off.

• Remove jewellery during activities where it may be damaged, such as exercising, rock climbing, swimming, gardening, spa visits or manual work.
• Store jewellery safely when not being worn. A soft pouch is ideal for everyday storage and travel.
• Apply lotions, perfumes and cosmetics before putting on your jewellery to minimise product build-up and protect delicate gemstones.
• We recommend not sleeping in your jewellery.
• Keep jewellery away from chemicals, particularly chlorine. Chlorine can weaken precious metals, including solid gold, causing irreversible damage.
• Store jewellery separately to prevent pieces scratching one another. Diamonds are incredibly hard but can still scratch other diamonds and gemstones.
• If you wear a piece every day, expect it to show signs of wear more quickly. For everyday jewellery we recommend solid gold or platinum paired with durable gemstones such as diamonds, sapphires and rubies.

Cleaning Your Jewellery

For most jewellery, including pieces set with diamonds and coloured gemstones, cleaning with lukewarm water, a few drops of washing-up liquid and a soft toothbrush is more than adequate.

Soft gemstones such as opals, pearls, moonstones and turquoise should never be cleaned using ultrasonic or steam cleaners. The same applies to heavily included stones such as emeralds and salt-and-pepper diamonds.

To clean your jewellery:

• Add a few drops of washing-up liquid to a bowl of lukewarm water.
• Soak the jewellery for around ten minutes to loosen dirt and residue.
• Gently clean using a soft-bristled brush, such as an unused toothbrush.
• Take care to clean hard-to-reach areas while being mindful around delicate settings and finer details.
• Rinse thoroughly in clean water.
• Pat dry with a lint-free cloth or leave to air dry completely.
• Finish with a polishing cloth to restore shine to the metal.

Storing Your Jewellery

• Store each piece individually in a soft-lined box or pouch.
• Avoid allowing pieces to rub against one another as this can cause scratches.
• Ensure jewellery is completely dry before storing.

Check In With Your Jewellery

Jewellery is designed to be worn and enjoyed. Over time, normal wear can affect settings, clasps and moving parts. We are always happy to inspect your jewellery and advise on any maintenance that may be required.

Please get in touch if you notice:

• Worn, damaged or missing claws.
• Loose gemstones that spin or move within their setting.
• Loose catches, clasps or rough chain links.
• Cracks appearing in the metal.
• Changes in the movement of hinges or attachments.
• A ring that feels significantly tighter or looser than usual.

Rings that are too loose are more likely to spin, potentially exposing gemstones to unnecessary knocks and wear. In many cases, rings can be resized to ensure a secure and comfortable fit.